Refund Policy

30-Day Money-Back Guarantee

Last updated: November 16, 2025

Our Promise

We are confident that TrendCatch Pro will meet your expectations. That's why we offer a 30-day money-back guarantee on all purchases.

Refund Eligibility

You are eligible for a full refund within 30 days of purchase if:

• You are not satisfied with the performance of TrendCatch Pro
• You encounter technical issues that cannot be resolved
• You determine the EA is not suitable for your trading style

How to Request a Refund

1. Contact our support team at refunds@trendcatch.pro
2. Include your order number and reason for refund
3. Allow 2-3 business days for processing

Refund Process

• Refunds are processed to the original payment method
• It may take 5-10 business days for funds to appear in your account
• Your license will be deactivated upon refund approval

Non-Refundable Items

The following are not eligible for refunds:

• Requests made after 30 days from purchase
• Additional services or customizations
• Third-party products or services

Questions?

If you have any questions about our refund policy, please contact our support team.